FAQ's
How do I place an order?
To place an order, add items to cart and process payment online.
We do not carry our full inventory online. If you are looking for a particular item or more units. Please email us at sales@thurstonandlovey.com.au
What is Gold Vermeil?
Gold Vermeil is genuine 925 sterling silver which has been plated with 14k gold. This is a premium finish made to last. However, when in contact with water it does run the risk of tarnishing, we recommend to remove before coming into contact with water.
What does Gold Filled mean?
Gold filled jewellery means the item has been made by bonding gold to sterling silver. Gold filled jewellery will not tarnish, even if in contact with water. Gold filled products can be worn day and night.
What material are the Earring posts?
All earring posts are sterling silver.
What are silver items made from?
All silver items are 925 Sterling Silver.
All our jewellery is nickel and lead free, hypoallergenic and suitable for sensitive skin if you are not allergic to the product’s listed materials.
Are these items suitable for sensitive skin?
Yes! All of our jewellery is nickel and lead free, hypoallergenic and suitable for sensitive skin if you are not allergic to the product’s listed materials.
Please email us if you have specific product material enquiries.
How can I make my chains longer?
If you would like to make your chain styles longer we would suggest purchasing our Necklace Extender which allows you to increase the length of your Necklaces or Bracelets by 5cm.