thurston and lovey 2019.

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FAQ

How do I place an order?

To place an order, add items to cart and process payment online. 

 

Not all stock is on our website - If you can't find an item you're looking for, please contact us via email to arrange direct sale. 



What is Gold Vermeil? 

Gold Vermeil is genuine .925 sterling silver which has been gold plated with 14k gold. ​

What does Gold Filled mean? 

Gold filled jewellery means the item has been made by bonding gold to sterling silver. Gold filled jewellery will not tarnish, even if in contact with water. (eg. you can sleep,shower, exercise with the jewellery on and it will not tarnish!) 

What material are the Earring posts? 

All earring posts are sterling silver. 

Shipping



Orders will be processed within 1-2 business days. 

We use Australia Post standard shipping which takes 3-5 business days Australia wide.

Please send us an email at sales@thurstonandlovey.com.au BEFORE ORDERING ONLINE to request express shipping and we will try our best to accommodate (fees apply) 

If you are Adelaide based and would like to pick up your order, please email to arrange the best pick up location. 

Returns & refunds



Thurston and Lovey will only accept returns for faulty items with proof of purchase.